Versatile Courses | Soft Skills Courses

Unlocking Solutions, Transforming Challenges
Course Duration
2 Days 16 Hours
Course Fee
$788

Course Description

Embark on a journey to master the art of problem solving with this dynamic and interactive course. Designed to equip participants with a robust toolkit for tackling complex challenges, the programme explores a range of problem-solving models, critical thinking techniques, and creative solution-generation methods. Through engaging workshops, real-world case studies, and practical exercises, participants will learn to approach problems with confidence, creativity, and a strategic mindset, applicable across all facets of personal and professional life.

Target Audience

  • Professionals across all sectors looking to enhance their problem-solving skills.
  • Team leaders and managers aiming to drive innovation within their teams.
  • Individuals seeking effective strategies for personal and professional challenges.
  • Educators and trainers looking to incorporate problem-solving skills into their teaching.

Course Highlights

  • Exploration of various problem-solving models and frameworks.
  • Hands-on exercises in identifying, analysing, and solving problems.
  • Techniques for fostering creativity and innovation in solution generation.
  • Strategies for effective decision making and solution implementation.
  • Collaboration and communication skills for team-based problem solving.

Course Objectives

By the end of this course, participants will be able to:

  • Analyse complex problems to identify underlying issues and potential causes.
  • Apply appropriate problem-solving models and techniques to diverse scenarios.
  • Generate creative and feasible solutions to challenging problems.
  • Evaluate solutions based on criteria and potential impact.
  • Implement chosen solutions effectively, monitoring outcomes and adjusting strategies as necessary.
  • Collaborate effectively with others to leverage diverse perspectives in problem solving.

Course Outline

  • The Nature of Problems: Understanding Complexity and Context
  • Problem-Solving Models: From Analytical to Creative Approaches
  • Setting Objectives and Defining Success Criteria
  • Identifying Stakeholders and Understanding Their Perspectives
  • Critical Thinking Skills for Problem Solvers
  • Techniques for Problem Identification and Clarification
  • Root Cause Analysis: Tools and Methods
  • Gathering and Analysing Relevant Data
  • Mapping Problems Using Visual Tools
  • Assessing Risks and Implications
  • Creative Thinking Techniques for Idea Generation
  • Brainstorming and Beyond: Advanced Ideation Methods
  • Prioritising and Selecting Ideas for Further Exploration
  • Prototyping and Testing Solutions
  • Encouraging Innovation and Creativity Within Teams
  • Criteria for Evaluating Solutions
  • Decision-Making Techniques and Tools
  • Balancing Rational Analysis with Intuition
  • Gaining Consensus and Buy-in from Stakeholders
  • Planning for Solution Implementation
  • Developing Action Plans for Solution Implementation
  • Monitoring Progress and Measuring Success
  • Adaptive Problem Solving: Iterating Based on Feedback
  • Learning from Successes and Failures
  • Building a Culture of Continuous Improvement
  • The Role of Communication in Problem Solving
  • Techniques for Effective Team Collaboration
  • Leveraging Diversity for Richer Solution Generation
  • Negotiating and Managing Conflicts
  • Facilitating Problem-Solving Sessions

Certification

Upon successful completion, participants will receive a Certificate in Advanced Problem Solving Strategies, recognising their enhanced abilities to tackle complex problems creatively and effectively.

Why Learn at Versatile?

Whether you’re a professional seeking career advancement, an individual aiming for self-improvement, or someone looking to enhance specific skills, our courses provide practical, real-world applications to help you succeed.

Industry Expert Training

Learn from top professionals in the field.

Hands-On Workshops

Receive real-time feedback in interactive sessions.

Exclusive Events

Hone your skills in our invite-only live events.

Alumni Network

Connect with peers for ongoing support and growth.

Mastermind Groups

Accelerate your success with tailored peer groups.

Complimentary Refresher Course

Resit any courses within 3 years after completion

Course Fees

$788 $388