Versatile Courses | Soft Skills Courses

Lead, Motivate, and Inspire: Mastering the Art of People Management
Course Duration
2 Days 16 Hours
Course Fee
$788

Course Description

The People Management course is designed to equip managers and leaders with the essential skills to effectively lead and motivate teams in dynamic work environments. Participants will explore core leadership principles, communication strategies, conflict resolution techniques, and tools for fostering a high-performance culture. Through interactive discussions, role-playing, and practical exercises, this course enables leaders to develop a people-centred approach that promotes collaboration, engagement, and continuous improvement. By the end of the course, participants will have the confidence and ability to lead their teams towards greater success and satisfaction.

Target Audience

  • New managers and team leaders transitioning into leadership roles.
  • Mid-level managers seeking to improve their people management skills.
  • HR professionals aiming to enhance their leadership development programmes.
  • Entrepreneurs and small business owners managing teams in growing organisations.
  • Project managers responsible for leading cross-functional teams.

Course Highlights

  • Leadership Fundamentals: Learn the key principles that define great leadership and management.
  • Effective Communication: Master the art of clear, persuasive, and empathetic communication.
  • Conflict Resolution: Gain practical tools for resolving disputes and managing team dynamics.
  • Motivating Teams: Explore strategies for fostering a positive and productive work environment.
  • Performance Management: Understand how to set expectations, give feedback, and guide employee development.

Course Objectives

By the end of this course, participants will be able to:

  1. Define the key attributes of effective leadership and management in a team environment.
  2. Demonstrate advanced communication skills for delivering feedback, delegating tasks, and managing team expectations.
  3. Apply conflict resolution techniques to maintain harmony and productivity within teams.
  4. Develop strategies for motivating individuals and fostering team engagement.
  5. Implement performance management tools to drive accountability and continuous improvement.

Course Outline

  • Defining Leadership vs Management
  • Leadership Styles: Autocratic, Democratic, and Transformational
  • Adapting Leadership Approaches to Different Situations
  • Building Trust and Credibility as a Leader
  • The Importance of Clear and Transparent Communication
  • Active Listening and Empathy in People Management
  • Techniques for Giving Constructive Feedback
  • How to Influence and Persuade Team Members
  • Understanding Group Behaviour and Team Roles
  • Conflict Resolution: Tools and Techniques
  • Fostering Collaboration and Open Communication
  • Navigating Difficult Conversations and Managing Disputes
  • Theories of Motivation: Maslow, Herzberg, and McClelland
  • Practical Ways to Motivate Different Personality Types
  • Creating a Positive and Inclusive Work Environment
  • Recognition, Rewards, and Retention Strategies
  • Setting SMART Goals and Expectations for Team Members
  • Conducting Performance Reviews and Providing Feedback
  • Identifying and Addressing Performance Issues
  • Coaching and Mentoring for Professional Development

Certification

Upon successful completion of the course, participants will receive a Certificate in People Management, recognising their ability to effectively lead and manage teams to drive performance and achieve organisational goals.

Why Learn at Versatile?

Whether you’re a professional seeking career advancement, an individual aiming for self-improvement, or someone looking to enhance specific skills, our courses provide practical, real-world applications to help you succeed.

Industry Expert Training

Learn from top professionals in the field.

Hands-On Workshops

Receive real-time feedback in interactive sessions.

Exclusive Events

Hone your skills in our invite-only live events.

Alumni Network

Connect with peers for ongoing support and growth.

Mastermind Groups

Accelerate your success with tailored peer groups.

Complimentary Refresher Course

Resit any courses within 3 years after completion

Course Fees

$788 $388